Shipping Policy

  1. Shipping Coverage
    We deliver to all cities, towns, and remote areas across Pakistan. This includes major urban centers like Karachi, Lahore, Islamabad, Faisalabad, and smaller towns.

    2. Shipping Rates:
    Standard Shipping:
    Free Shipping All Over In Pakistan 


3. Delivery Time
Major Cities: 2–5 business days.
Remote Areas: 4–7 business days.
Orders placed on weekends or public holidays will be processed the next business day.


4. Order Processing
Orders are processed within 1–2 business days after payment is confirmed (for prepaid orders).
Cash on Delivery (COD) orders are processed immediately upon placement.


5. Payment Options
We offer the following payment methods:

Cash on Delivery (COD): Available for all orders across Pakistan.
Prepaid Options: Bank transfer, JazzCash, Easypaisa, and credit/debit cards.

6. Order Tracking
Once your order is shipped, you will receive an automated tracking link via email or SMS. You can monitor your order status directly through our Shopify-powered tracking system.

7. Delivery Issues
a. Delays:
While we aim to meet delivery timelines, delays may occur due to unforeseen circumstances such as:

Public holidays.
Weather conditions.
Courier disruptions.
b. Incorrect Address:
Ensure that your shipping details are accurate. My Product PK will not be held responsible for delays or missed deliveries caused by incorrect or incomplete addresses.

8. Damaged or Missing Items
If your package arrives damaged or items are missing:

Notify us within 48 hours via email or WhatsApp with pictures of the package.
We will review your case and arrange a replacement or refund if applicable.

9. Returns and Exchanges
For issues related to incorrect or defective products, please refer to our [Return and Exchange Policy] for further assistance.

10. Customer Support
If you have any questions regarding shipping or tracking, feel free to contact us:

Phone: 03453541460
Email: wgbk1981@gmail.com
WhatsApp: 03453541460


Shop with Confidence!
At My Product PK, we prioritize your satisfaction. Thank you for trusting us with your shopping needs.